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Introduction

Welcome to the Ferroque Systems website. By accessing, browsing, or using this website, including but not limited to the online store, blogs, downloadable materials, and any web-based tools made available by Ferroque Systems, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions (the “Terms of Service”). If you do not agree to these terms, you should not use or access this website or any of its content or services.

Use of Website

This website and its content are intended for customers of Ferroque Systems. You may not use this website or its content for any illegal or unauthorized purpose. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

Intellectual Property Rights

All materials on this website, including without limitation, the design, text, graphics, and other files, are the property of Ferroque Systems or its licensors. Except as explicitly provided, you may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from this website.

Intellectual Property Rights of Third Parties

Ferroque Systems acknowledges that logos, names, and images of technology vendors, customers in testimonials, and entities mentioned within our blog content may be the property of their respective owners. These elements are used for informational, educational, or illustrative purposes, without intention of infringing on copyright or trademark rights. The presence of such third-party intellectual property does not indicate any relationship, sponsorship, or endorsement. All trademarks, service marks, and copyrights mentioned are the property of their respective owners.

Links to Third-Party Websites

Ferroque Systems provides links to third-party websites only as a convenience, and the inclusion of any link does not imply endorsement by Ferroque Systems of the site. If you decide to access any of the third-party sites linked to this website, you do so entirely at your own risk. Ferroque Systems is not responsible for the content, policies, or practices of third-party websites.

Online Store Terms

Purchases and Payments

Ferroque Systems provides a limited set of professional services for sale through the online store. We accept payment via credit card or electronic funds transfer for all purchases. By making a purchase, you agree to pay the listed price for the service, along with any applicable taxes and fees.

Non-Refundable Policy

All sales of services through the Ferroque Systems online store are final and non-refundable. You acknowledge that once a service is purchased, no refunds will be issued, except as required by applicable consumer law.

Service Expiration

Services purchased must be used within one (1) year from the date of purchase. Unused services after this period will expire, and the value of such services will be forfeited. It is your responsibility to ensure services are used within this timeframe.

Delivery Modality

Unless otherwise specified, all services purchased through the online store are delivered in a remote capacity to customers.

Customer Obligations

Certain services require configuration files or other environment data to be provided to Ferroque Systems upon request to deliver the service. By purchasing a service, you acknowledge the requirements as listed on the service’s description and your ability to provide them. Certain services also possess limitations with regards to the scope of service and the maximum number of individual users who access the environment in scope of the service. Ferroque Systems also expects your participation in any meetings required in the delivery of services promptly including responding to questions sent via electronic means. Ferroque Systems reserves the right to terminate the service if you are unable to comply with the requirements or limitations.

No Warranty

Ferroque Systems does not make any warranties, express or implied, regarding the professional services offered through the online store. The services are provided on an “as is” and “as available” basis without warranties of any kind, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Ferroque Systems does not warrant that the services will meet your requirements or achieve a particular outcome, or that the operation will be uninterrupted or error-free. For services requiring a warranty, please contact our sales team.

Disclaimer of Warranty and Limitation of Liability

THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED BY FERROQUE SYSTEMS ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. FERROQUE SYSTEMS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

To the full extent permissible by law, Ferroque Systems disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Ferroque Systems does not warrant that the site, information, content, materials, products, or services included on or otherwise made available to you through the site, its servers, or electronic communications sent from Ferroque Systems are free of viruses or other harmful components. Ferroque Systems will not be liable for any damages of any kind arising from the use of the site or from any information, content, materials, products, or services included on or otherwise made available to you through the site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

Indemnification

You agree to indemnify, defend, and hold harmless Ferroque Systems, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these Terms of Service or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your Internet account.

Severability and Waiver

If any provision of these Terms of Service is deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Service and shall not affect the validity and enforceability of any remaining provisions. The failure of Ferroque Systems to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

Modifications to the Terms of Service

Ferroque Systems reserves the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the jurisdiction in which Ferroque Systems operates.

Contact Information

Questions about the Terms of Service should be sent to us at:

Ferroque Systems Inc.
430-5975 Whittle Road
Mississauga, ON L4Z 3N1
Canada

1-888-664-6954

This document was last updated on March 4, 2024