THE BASICS
Earning Potential: $50,000-$60,000
Location: In Office at our Office located at 5975 Whittle Rd Suite 430, Mississauga, ON
Hours: Monday-Friday, 8am-5pm
Employment Type: Full Time Employee
Health Benefits: Great health coverage including telemedicine and an employee assistance program.
Retirement Savings: An RRSP matching program that increases with tenure.
Time Off: Three weeks of vacation plus sick days.
Wellness Support: Health & Wellness reimbursement program.
Profit Sharing: Equal company-wide profit-sharing program after one calendar year of tenure.
Start Date: ASAP
WORKING AT FERROQUE
We pride ourselves on long-term partnerships, technical acumen, and a deep understanding of customer needs, solidifying our position as the market leader. Ferroque offers expertise in best-of-breed technology products and world-class professional and managed services in four distinct practice areas:
- Digital Workspaces. Secure remote app and desktop solutions to meet a broad range of use cases and compliance requirements, enabling users to perform their best work regardless of their location, while emphasizing the digital employee experience end-to-end.
- Network & Security. Technologies that secure the network perimeter inside and outside the office, deliver data with ultra-low latency, and protect and optimize web apps at scale.
- Infrastructure. Virtualization hardware, cloud, and monitoring platforms that power demanding workloads on-premises and in the cloud, driving optimal ROI, resiliency, and observability.
- Endpoints & Productivity. Centralized management of all endpoints, unified printing, and content collaboration solutions that streamline management and security of data and devices.
ABOUT THIS OPPORTUNITY
At Ferroque we believe in Passion, Humility, Purpose, and Accountability.
Our passion fuels us to keep learning and striving for mastery.
Our humility drives us to be kind, humble, and genuine to others.
Our purpose leads us to build and manage with reasons, logic, and foresight.
Our accountability keeps us honest and helps us take ownership of our work. It allows us to foster trust within and outside of our organization.
In this role you will:
- Monitor and maintain computer systems and networks.
- Assist in setting up user accounts, permissions, and passwords.
- Provide technical support across the company, resolving issues promptly.
- Perform routine maintenance and updates on systems and software including firewalls, switches, servers, hypervisors, and client endpoints.
- Perform routine audits on asset inventory, software inventory, and ensuring devices are registered in our security and management tools.
- Provision and track user assets and servers.
- Develop and maintain IT process documents.
- Support network security efforts, including firewall management and data protection.
- Assist in the deployment and configuration of IT infrastructure.
Extra Credit if you have:
- College Diploma or Higher in Information Technology, Computer Science, or a related field, or three years’ experience in a similar role.
- Basic understanding of networking concepts, operating systems, and hardware/software troubleshooting.
- Familiarity with cloud environments (e.g., Azure, AWS) is a plus.
- Prior experience working in computer repair shops or as an IT admin is a plus.
If you think your experience is most of the way there, we would still love to meet you!
OUR INTERVIEW PROCESS
- Phone screen with our HR.
- In person interview with the Hiring Manager.
- Virtual chat with our CEO.
- We invite you to join the Ferroque Team!
- Reference Checks
We work quickly – The typical timeline is 2 weeks from initial interview to offer.
Ferroque is an equal opportunity, dedicated to building a diverse and inclusive team. We encourage applications from all qualified candidates and will accommodate applicants’ needs throughout the recruitment, assessment, and selection process. If selected to participate in the process, please inform the Company of the nature of any accommodation(s) that you may require.
