Principal Consultant – Digital Workspaces & Cloud

Job Type: Full-Time

Location: Remote or Hybrid - Canada

Personality-wise, we are looking for an energetic individual excited about these technologies with a solid and committed work ethic, attention to detail, critical thinking, excellent communication, and a growth mindset. We invest in our team’s education and professional development. We are looking for an individual who based on their mindset, experience, and confidence can establish themselves in a genuine manner as a trusted advisor and SME and therefore by extension, Ferroque. There will be ample opportunity to learn and certify on new skills both technical and non-technical in nature.

This position can be expected to require up to 10-20% annual travel with the majority of time being remote. Applicants may reside anywhere in Canada.

Job Responsibilities:

· Provide consulting services for digital workspaces (Citrix, VMware, Microsoft, Workspot, Cloud PC) and/or Citrix networking technologies

· Provide consulting services for public cloud infrastructures
· Design and engineer solutions tailored to customer needs, following standardized documentation and consulting methodology
· Ascertain customer pain points and establish solutions based on technologies
· Conduct infrastructure assessments (health checks), and issue resolution activities on customer platforms
· Contribute to business development, consulting frameworks, and operational procedures
· Collaborate with multiple clients and vendors in support of project initiatives
· Support customer Citrix infrastructures as necessary
· Production of various documentation of high caliber including but not limited to architectural designs, assessment results, end-state documentation, functional testing, working procedures
· Provide technical direction to resolve complex issues which may extend beyond the realm of your skillset
· Provide advisory services to clients
· Lead consulting engagements and overseeing and coordinating work of other team members
· Co-author statements of work and proposals for services
· Support the sales process, and influence the sales of technology solutions and consulting services to customers
· Create sales activities and identify new business opportunities
· Contribute to the professional IT community (blogs, articles, seminars, support forums, YouTube videos) to enhance an individual’s professional brand and company’s brand
· Create written and recorded IT training material
· Deliver presentations to client executives, translate business needs into technical requirements
· Attend industry conferences and educational opportunities to both learn, and establish our company presence
· Develop project plans and detailed project workstream documents to support engagements, including but not limited to pre-requisites, build checklists, RACI and swim lane charts

Must-Have Technical Skills:

· Citrix Networking or Citrix Virtualization Certifications
· Experience and understanding of digital workspaces, digital strategy, and digital transformation

Nice to Have Technical Skills or Qualifications:

· Computer Science degree (2 year+) from an accredited College or University
· VMware vSphere
· Experience with Citrix Analytics (Performance and Security)
· Experience designing and engineering Palo Alto Firewalls
· Experience or certification in security consulting
· Citrix Cloud \ DaaS
· Citrix App Firewall experience
· Reliability or Secret clearance
· Microsoft Azure and AWS infrastructure skills and certifications
· Experience writing statements of work, quotes, RFPs
· Citrix App Layering
· Microsoft App-V \ MSIX
· Citrix Provisioning Services
· Citrix Workspace Environment Management (WEM)
· Bilingual in English and French

Essential Non-Technical Skills:

· Strong organizational and management skills
· Excellent task management (time can’t be managed, tasks can), this is supercritical
· Ability to present oneself in a clean and professional image, confident manner, willingness to be assertive, and ability to speak and present in public settings, and control conversations
· Excellent documentation skills
· Critical thinking
· Persuasive reasoning and active listening skills
· Track record of good leadership skills, ability to effectively manage other resources on projects
· Adaptable and innovative approach to planning and operations
· Ability to prioritize and multitask with considerable attention to detail
· Strong verbal and written communication skills
· Comfortable working in a fast-paced environment and under pressure
· Excellent Microsoft Office skills, including MS Word, MS Excel, MS Visio, MS PowerPoint and MS Outlook


We offer a compelling compensation structure to our consultants and architects. All employees at Ferroque participate in a profit-sharing program after one year of employment. When we win, you win, and we believe in sharing the wealth with the team.

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