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The  World’s Most Powerful EUC and DEX Monitoring Solution

At the forefront of end-user computing (EUC) and digital employee experience (DEX) monitoring, ControlUp delivers remarkable insights into digital workspaces and infrastructure health end-to-end,  supporting all major vendors. 

More than a monitoring platform, ControlUp provides security analytics with autonomous detection and remediation, user experience monitoring, synthetic user testing, and self-healing automation that drives down tickets and improves the user experience.

As ControlUp’s exclusive partner in Canada and a member of their Elite Partner Program, our deep-rooted expertise and knowledge enable enterprises to achieve peak IT team efficiency through proactive management and an enhanced end-user experience. Discover how ControlUp and Ferroque help enterprise IT  drive operational excellence, reduce risks, and surpass user satisfaction benchmarks.

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How Ferroque and ControlUp Enhance the
Modern Digital Workspace Experience

Leverage ControlUp’s advanced monitoring of DEX and EUC, automated problem resolution, and superior data collection through Ferroque’s strategic integration and optional managed services

Citrix

Real-Time UX Insights

With a superior level of user experience monitoring and direct user feedback, ControlUp proactively identifies trouble spots to help prevent issues and avoid disruption to the end-user.

Comprehensive Monitoring

ControlUp monitors a wide array of EUC solutions alongside hypervisors and NetScalers. Obtain a 360-degree view of your EUC ecosystem, drill down into issues from digital workspaces to infrastructure and make more informed decisions than ever before.

Self-Healing

Minimize downtime thanks to ControlUp’s vibrant scripting community that fosters an environment of shared knowledge and solutions. This enhances problem-resolution capabilities and automated ticket resolution, reducing the need for manual intervention.

Security Analytics

ControlUp’s Secure DX identifies and remediates security issues on managed devices to help minimize security risk and data leakage in your environment.

Lightweight Agent

The lightweight agent of ControlUp surpasses competitors that rely on WMI for data collection and minimizes the impact on your system performance while providing detailed, actionable insights on granular time scales.

Synthetic Testing

By simulating users, ControlUp’s synthetic testing helps identify potential issues before they impact real users. With this proactive approach, your organization maintains high levels of performance and availability with minimal downtime, all the while unlocking valuable insights.
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Ferroque: ControlUp’s Exclusive Canadian Partner

Enhancing digital workspace monitoring and management with strategic advisory, implementation, and expert managed services.

Ferroque is the exclusive ControlUp partner in Canada, a member of their Elite Partner Program, and boasts a team of ContolUp DEXe awardees.

ControlUp is the cornerstone technology of Ferroque’s Managed Services practice for digital workspaces environments from the hypervisor and digital workspace platform and even to the end-user’s device for both infrastructure monitoring and analytics as well as digital employee experience. 

We specialize in deploying and fine-tuning ControlUp solutions, ensuring our clients maximize their technology investments. By blending advanced technology with actionable insights, Ferroque, alongside ControlUp, preemptively addresses potential issues and optimizes end-user computing solutions for peak performance, embodying the fusion of technology and foresight for exceptional results.

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Ferroque Can Help You
Maximize ControlUp Benefits

Share your business challenges with our experts, and we’ll tailor a ControlUp solution that will enhance your enterprise’s digital workspace.

Strategy Advisory
Advise

Unlock your business’s full potential with our Strategy Advisory service
Assessment
Implement

Gain actionable insights into the health, security, and support of your critical EUI platform components
Design
Implement

Our design services incorporate vendor-leading practices and field experience to align your objectives with technology capabilities
Deploy
Implement

Our deployment services provision infrastructure following specifications, reducing the burden on your teams
Managed Services
Manage

Combine the deep expertise of our consulting team with the structure of an enterprise-class ITIL-aligned managed service provider
Quick Start Services

Opt for our Quick Start services for focused, cost-effective engagements with clear, fixed outcomes

Frequently Asked Questions

Have a question we didn’t answer? Contact us!

How does ControlUp enhance digital employee experience (DEX)?
ControlUp offers tools for comprehensive monitoring and analytics of digital workspace environments, allowing IT teams to proactively manage and optimize the end-user experience. By identifying and resolving system bottlenecks, application performance issues, and other factors that can affect user satisfaction and productivity, ControlUp ensures a seamless and efficient digital workspace for employees.
What sets ControlUp apart in terms of monitoring and analytics?
ControlUp distinguishes itself with its real-time monitoring capabilities and granular analytics. Unlike traditional monitoring tools that may offer delayed insights due to a reliance on WMI that samples at 5 second intervals, ControlUp provides IT teams with immediate visibility into their environment using their own lightweight agent to overcome limitations, allowing for swift identification and resolution of issues.
How does ControlUp contribute to IT automation and efficiency?
ControlUp enables IT teams to automate routine tasks and responses to common issues, significantly reducing manual workloads and enhancing operational efficiency. Through its script-based actions and customizable triggers, ControlUp allows for the automation of complex workflows, ensuring that the IT environment remains optimized without constant manual intervention.
What technologies can ControlUp monitor and integrate with?

ControlUp is designed to offer comprehensive monitoring and integration capabilities across a diverse range of IT environments. It supports:

  • Virtualization Platforms: Including Citrix Virtual Apps and Desktops, VMware Horizon, and Microsoft RDS, for in-depth insights into virtual desktop and application environments.
  • Cloud Services: Works with major cloud platforms like Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP), enabling optimization of cloud workloads and resource usage.
  • End-User Experience: The EdgeDX agent is available for endpoints running Windows, Linux, MacOS, and popular thin clients, providing data on system performance, application behavior, and user experience.
  • IT Infrastructure: Offers visibility into network performance, hypervisor, and server health, enhancing visibility into infrastructure reliability and performance.
  • Application Performance: Tracks the performance of SaaS and web applications for telemetry on user experience.
  • Security and Compliance: Integrates with Active Directory for efficient and secure user access management.

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Ferroque can provide you with higher uptime, less headaches, tighter security, fewer Monday morning fire drills, and a better user experience.

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