Meet the People Behind Ferroque Systems

In 2007, Ferroque Systems was incorporated by IT visionary Michael Shuster in Toronto, Canada. Seeing an every-growing demand for revolutionary, cutting edge technology solutions and business processes that countless businesses lacked, Michael set out to provide a range of services and solutions to clients small and large, across the spectrum of industry.

Today, Ferroque Systems has earned its place as a leader in End-User Computing \ Digital Workspaces, Workforce Mobility, Datacentre Virtualization, and Application Delivery technologies in North America and the Carribean with a broad client list ranging from major financial institutions to healthcare, to utilities, construction, law, and beyond. Since 2007, businesses and vendors have continued to entrust their technology needs to our certified and industry experienced team of IT Professionals. Ferroque’s continued quest for excellence in delivering only the best solutions and service to our clients is only made possible by the team that makes Ferroque Systems who we are, and uphold our reputation of superior service and technical solutions.

Michael Shuster – CCIA | CCE-V | CCP-N | VCP-DV | VCAP-DCD | VCP-DT | VCP-Cloud | MCT | 5 x MCITP | 3 x MCSE | ITIL

CEO & Consulting Architect

Michael Shuster is responsible for the vision, operation, and directing service offerings of Ferroque Systems. Throughout his 17+ year career in the field of Information Technology, Michael has provided clients with scalable, flexible, and reliable technology solutions and strategies with an advanced specialty in virtualization solutions on Citrix, VMware, and Microsoft product platforms within complex enterprise environments.

As a distinguished professional in his field, and a recognized Citrix Authority, Michael has created and tirelessly works to maintain and refine a recognized brand of excellence within the Canadian and US Technology marketplace, and is entrusted by Ferroque's clients, as well our vendors to represent them to their clients with a level of quality equal to, or surpassing their organizational standards. In addition, Michael has spent several years instructing technology professionals in emerging technologies via VMware, Citrix, and Microsoft courseware, developing courseware and contributing to Citrix's education platforms, mentoring peers, and speaking at business technology events.

Michael is heavily certified across Citrix, VMware, and Microsoft technology stacks and holds the certified Citrix Specialist Practicum designations for the organization.

Reubin Huckle – A+ | VCA | ITIL | MCSA 2012, 2016, O365

Technical Analyst

Reubin Huckle comes to Ferroque from the desktop support world possessing exemplary diagnostics and troubleshooting capabilities. Reubin is augmenting our enterprise support and consulting capabilities on Microsoft, VMware, and Citrix infrastructure platforms with Ferroque and our customers.

Trevor Chapman – PMP | Project+ | MCSE | ITIL | Network+ | A+ | Security+

Project Manager and Coordinator

Trevor's breadth of project management, technology lifecycle, and IT analysis expertise spans over two decades in both private and public sectors, including healthcare, banking and financial, and the government industries. A resourceful problem solver with a talent for honing in on the issues impeding project progress, complimented by the analytical ability to rapidly drive solutions. Trevor possess specialized experience in end user experience projects, having been involved in technology initiatives affecting tens of thousands of user endpoint devices and workstations.

William Urrutia – MCSE | MCSA | MCITP | VCP | CCA

Senior Technology Consultant

William Urrutia is a multi-disciplinary IT consultant specialized in Microsoft network infrastructure, VMware datacenter and desktop virtualization, and Microsoft messaging solutions including Office365. Beyond his Network Engineering diploma from TriOS College, William possesses over 11 years of progressive technology support and infrastructure expertise spanning a range of industries including but not limited to pharmaceutical, financial, automotive manufacturing, and retail.

Patricia Tippett – ITIL | MCSE

Project Manager, Management Consultant

As an ITIL, Project Management, MCSE certified professional, Patricia brings to our clients over 30 years of business development and management experience. For the last 13 years, she has focused on Project Management in the Public Sector. Patricia is recognized for her holistic view of end-to-end business and service management practices, the implementation and enablement of client-driven and critical business processes, while providing clarity and accountability to stakeholders.

Magda Karpinski

Office Administrator

A seasoned administration professional, Magda is at the heart of our organization and manages reception, reporting, invoicing, coordination, and logistics aspect of our business.

Certified Professionals

Certified Professionals

Our staff are certified in relevant areas of IT. Constantly being educated, we ensure our credentials are up to date.

Industry Experienced

Industry Experienced

Our team is comprised of experts within the IT field who have been working in the industry since its infancy.

Customer Focused

Customer Focused

Our focus is on you: our customer. We pride ourselves on maintaining solid relationships with all of our clients.

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