What We're All About

Our Mission

We empower companies to achieve their business goals through the strategic use of technology. Our qualified experience and industry certified expertise, helps our clients transform their operations to deliver superior end-user experience and business value, in highly competitive markets.

Our Vision

To be the industry leading provider of specialized IT solutions with a reputation of unparalleled excellence, value and dependability.

Core Values

These guiding principles dictate everything we do

  • Trust

    We build and maintain trust with peers and clients. We are honest, transparent, and maintain high levels of ethical conduct. We do not cut corners when no one is watching.

  • Accountability

    We take responsibility for our actions and our outcomes. Successes or Failure. We hold ourselves accountable and do not blame others. We ownership our job roles and deliver what is expected of us.

  • Innovation

    We think outside the box and develop sound solutions where others see barriers. We are continually looking for more efficient means to perform tasks provided the integrity, quality, and security of the outcome is not compromised.

  • Work Ethic

    We give 100% to our clients and peers. We demonstrate self-leadership, critical thinking, and sound logic consistently. We are personally invested in the success of the organization and of our clients. We do what needs to be done. We know when to be professional, we know when to have fun.

  • Experience

    Our clients and partners work with us because of our experience. We are continually developing our skills and capabilities. We are passionate about the technologies we work with and the value they generate for clients. We remain on the cutting edge of technology by continually learning and investing in our education. We are dedicated to our craft.

  • Growth

    We are a growth-mindset organization. We learn from setbacks and acknowledge that our achievements are rooted in hard work. We are self-aware and demonstrate our desire to better ourselves on a continual basis both inside and outside the office.

  • Communication

    We acknowledge that communication is at the heart of our organization. Our ability to effectively communicate with our teams, clients, and partners is directly correlated to our joint success. We understand that clear, intentional communication and feedback is key to creating synergy in relationships.

  • Teamwork

    We build strong relationships with clients, partners, and peers through collaboration. We are open-minded and respectful of others. We are willing to jump in and assist our team members even if it is not in our job description, to help us achieve our target goals.

  • Excellence

    We strive for excellence in all our projects and deliverables. “Good enough” is insufficient. We built and maintain our reputation by exceeding client expectations and produce quality results, every time, while remaining within our scope of work and timelines.

  • Security

    We are vigilant about security within our teams and with our clients. We ‘own’ our actions when it comes to maintaining the integrity of our security posture. We are mindful of our cybersecurity training principles and are aware that security starts with us. We “lead with” sound security principles when developing solutions for our clients, and look for ways to improve our own security processes to mitigate risks and attack vectors.

What We Do

Professional Services

Get expert consultations on virtualization, security, digital transformation, and other tactical IT solutions.


Managed Services

Plan bespoke services tailored to your exact needs and compliance requirements.


Project Management

Avoid common project pitfalls and extract max value out of your IT spend with expert management.

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IT Advisory Services

Receive expert strategy on modern workspace, end-user computing, virtualization, and much more.


Our Founder

Ferroque’s Founder, CEO and Consulting Architect is Michael Shuster.

Michael Shuster is responsible for the vision, operation, and directing service offerings of Ferroque Systems. Throughout his 20+ year career in the field of Information Technology, Michael has provided clients with scalable, flexible, and reliable technology solutions and strategies with an advanced specialty in virtualization solutions on Citrix, VMware, and Microsoft product platforms within complex enterprise environments.

As a distinguished professional in his field, and a recognized Citrix Authority, Michael has created and tirelessly works to maintain and refine a recognized brand of excellence within the Canadian and US Technology marketplace, and is entrusted by Ferroque’s clients, as well our consulting partners to represent them to their clients with a level of quality equal to, or surpassing their organizational standards.

In addition, Michael has spent several years instructing technology professionals in emerging technologies via VMware, Citrix, and Microsoft courseware, developing courseware and contributing to Citrix’s education platforms, mentoring peers, and speaking at business technology events.

Michael is heavily certified across Citrix, VMware, and Microsoft technology stacks and holds the certified Citrix Specialist Practicum designations for the organization.

Want to learn more?

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