About us

Fueled by innovation, we craft end-user infrastructure solutions that reshape business with technology, combining cutting-edge solutions with strategic foresight to empower enterprises in a digital-first world.

Who We Are

Since our humble beginnings in 2007, Ferroque Systems has been at the forefront of digital workspace and end-user infrastructure innovation. Founded by Michael Shuster and strengthened by industry veteran Todd Hsu in 2020, Ferroque Systems is built on a foundation of leadership and industry expertise.

Operating in the US and Canada, our journey began with a mission to transform how businesses operate in the digital age. Over the years, we have consistently achieved this by completing more projects annually than any competitor in our field in North America, reflecting our commitment to excellence.

Over the years, we have curated and continue to grow a talented global team of industry experts and technology professionals that match the passion of our leaders, empowering both our customers and Ferroque Systems to be the best versions of themselves. As a testament to our passion for EUI and our reputation, Mark Templeton (former CEO of Citrix Systems) joined our board of advisors in 2023.

Our service-centric approach, honed through tackling diverse real-world challenges, enables us to deliver tailored solutions that exceed our customers’ goals and stand in contrast to our product-focused competitors. We are recognized for our technical acumen and long-term partnerships, which solidify our position as trusted leaders in the market.

With a solutions portfolio that includes collaborations with leading technology integrators and the completion of numerous high-stakes projects, we are trusted by customers small and large across industries to deliver innovative and impactful solutions that are built to last.

At Ferroque Systems, we prioritize building relationships where our customers are proud to partner with us. We are dedicated to understanding their unique needs and delivering solutions that drive their success.

Join us on our journey to transform the digital landscape. Experience the Ferroque advantage—where innovation meets excellence, and every solution is crafted for success.

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Michael Shuster

CEO

Todd Hsu

President

Michael Shuster

CEO

Todd Hsu

President

What We Do

Professional services

IT strategy & consulting that delivers results

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Managed services

Engineered for value creation and peace of mind

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Products

Partnered with best of breed technology vendors

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Our Mission and Vision

Our mission is to enable organizations to securely and efficiently deliver IT applications and services to their employees.

Our vision is to be the most trusted leader in end-user infrastructure.

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Igniting Passions and Shaping the Future of Work

Discover the core values that drive Ferroque Systems. Our commitment to innovation, excellence, and customer success forms the foundation of everything we do, guiding us as we lead the way in digital workspace and end-user infrastructure solutions.

Ferroque systems sales team kick off 2025

Passion

Passion fuels us to keep learning and striving for mastery.

Humility

Humility drives us to be kind, humble, and genuine to others.

Purpose

Purpose leads us to build and manage with reason, logic, and foresight.

Accountability

Accountability keeps us honest. We own our work and foster trust.

Community

Community inspires us to share knowledge and perspectives for the greater good.

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Achievements and Awards

Positively impacted users

Annual consulting hours

100

Annual consulting projects

230

Industry certifications

Net Promoter Score

The trusted choice of discerning customers

Secure & Compliant:
Our Foundation

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Security, compliance, and certification

We are externally audited for compliance under AICPA SSAE18 for SOC 2 and presently hold SOC 2 Type II report for our Managed Services.

Third-party security monitoring

We engage a reputed managed security service provider to monitor and audit our systems and endpoints, and conduct automated vulnerability scans.

Training and attestation

Our employees undergo routine security training and attestation and are required to review our policies regularly.

Stringent controls and testing

We leverage tools, controls, and industry best practices to secure systems and data. Our systems undergo routine penetration testing by third parties.

Operational resilience compliance

We are compliant with the EU Digital Operational Resilience Act (DORA). Our ICT systems and processes meet standards for risk management, resilience, and regulatory reporting.

Our Valued Partners

Giving Back to Our Community

At Ferroque Systems, we believe that a truly successful organization is one that stays deeply connected to its community. Supporting meaningful causes is not only a reflection of our values but also a cornerstone of who we are. We hold a core belief: collaboration and teamwork empower us to achieve far more together.

Fostering a culture of giving is about creating opportunities for personal involvement, where every individual can make a tangible, positive impact through their efforts. By working together, we aim to amplify our contributions and support initiatives that inspire hope, drive change, and make a lasting difference.

Ferroque Systems is proud to be a long-time supporter of a variety of charitable organizations, including those focused on:

Hospital foundations.
Social services programs.
Autism awareness and support.
Cancer research and care.
Indigenous communities and initiatives.

In 2025, we are thrilled to launch an employee contribution matching program, enabling our team to further support the causes they are passionate about. This program underscores our commitment to empowering our employees to give back while collectively amplifying our impact.

Together, we are building a brighter future—one act of kindness at a time.