Enterprise Managed IT Services

Specialized, integrated expertise from industry experts. At your fingertips.

An Extension of Your IT Operations

Built upon the renowned expertise of Ferroque System’s virtualization consulting acumen, we empowers businesses and enterprise organizations with our decades of collective experience to provide unparalleled support of your platforms and users.

Our flagship Citrix Managed Services integrates seamlessly into your existing IT support model. A model honed through supporting over 250,000 end-users across various industries and aligned to Citrix’s managed services methodologies. From Citrix virtualization to networking products, our certified and skilled specialists have a proven track record of stabilizing Citrix environments, reducing outages, and expanding Citrix’s value proposition.

Fully Managed IT Solutions for Small Businesses

Leading on-site or remote IT infrastructure management and support

Framework-Driven IT Service Management

Technology is the beating heart of the modern business. And when it stops, your organization is thrown into chaos. Outages to critical computer systems caused by neglect and lax security can and have in some cases, put companies out of business. If you are a small or medium sized business owner, you may believe that outsourcing your IT services is out of reach – simply too expensive. Instead, you might be attempting to manage it in-house, assigning the responsibilities to employees or amateur consultants who do not possess the breadth or depth of experience necessary to adequately maintain and secure your business-critical systems. This creates both financial and operational risk to you.

It is absolutely critical that your IT operations are well cared for. Partnering with an experienced managed services provider with a comprehensive IT management can keep you in business and enable productivity by harnessing the right technologies. Leave IT to us, so you can do what you do best. Our team of skilled administrators and systems engineers are capable of supporting and maintaining a vast range of IT platforms to keep your business running. And as your business grows, we will grow to support you. It’s that simple.

 

Our Core Tenets

  • User Experience
  • Security
  • Performance
  • Availability
  • Manageability

Your One-Stop Shop for Managed IT Services

Specialized Expertise

As established digital transformation consultants, our team has specialized, expert-level knowledge of Citrix, VMware, Microsoft and networking. This helps expand and augment your existing IT team’s knowledge base.

Fully Managed

Our full-service SMB service packages are ideal for businesses with 5-200 users. Our unique operational framework, customer focus, proactive monitoring and self-healing techniques keep you secure, online, and in business.

Peace of Mind

You’re entrusting your business’s future to another party when partnering with an IT provider. We’ve designed our processes to protect your interests, enable growth, and continually adapt 24/7. Your success is our success.

Reduce Downtime

Proactive, preventative monitoring and maintenance enables us to stay ahead of risks that might take your business offline and cost you money. Our backup and recovery solutions restore service as fast as possible.

Predictable Costs

Our services are designed to be elastic and scale with your business. We provide an inclusive services cost model for a set fee per month. This allows you to reliably predict costs as your business changes.

Enhanced Security

Cybersecurity threats and ransomware attacks are at an all-time high. We are vigilant about security and promoting security practices to our clients. We continually monitor and harden our through multiple protection vectors.

Your Fully Managed IT Department

As your trusted managed IT service provider, our fully managed IT packages are designed to be comprehensive. For a simple, monthly cost per seat that scales with your business, we provide you:

  • Patch Management and Health Reporting
  • Service Desk Services including Field Technicians
  • User Administration & Support
  • Cloud-Agnostic & Virtualization Support (Azure, AWS, GCP, Citrix, VMware)
  • Systems Security & Compliance Management
  • Desktop and Server Patching and Maintenance
  • Capacity Planning and Asset Management
  • Application Maintenance
  • Systems Monitoring & Health Checks
  • Multi-tiered Backup and Recovery
  • 24/7/365 Support

Ferroque gave us the peace of mind that one of the critical and complicated parts of our infrastructure was going to be setup properly. They ensured the devices were not only configured for best performance but also took care of the security hardening required. When the job was completed, their documentation is second to none. A great deal of effort gets put into this which is something rare to find.

A better way to manage IT is right around the corner

Schedule your free phone consultation today to learn how our custom packages can help your company.

Book Consultation
or call us at 1-888-664-6954