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In the Telecom Industry, We See Opportunities Where Others See Challenges

Telecom companies face critical tech hurdles: protecting expansive networks from cyber threats, integrating scalable digital workspaces, managing cloud services and virtualization with high reliability, ensuring diverse endpoint security, and offering secure remote access amid rising customer expectations.

We acknowledge the importance of balancing robust security with efficient, scalable solutions to navigate these complexities effectively.

Telecom Challenges We Can Solve Together

Network security and reliability

Data privacy and regulatory compliance

Improving customer experience

Sophisticated cybersecurity and espionage threats

Secure and auditable access to critical telecom infrastructure

Performant and scalable call centre infrastructures

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Ferroque Bridges the Divide
in Telecom IT

  • Network Resiliency

    Our network resiliency solutions for ISPs and telecom carriers feature advanced link load balancing, ensuring uninterrupted service. We provide robust, carrier-grade infrastructure that maintains connectivity and performance, even under heavy loads or challenging conditions.

  • Network Performance

    In telecom, top-tier network performance is crucial. Our solutions including carrier-grade network switch infrastructure and SASE solutions, elevate ISP capabilities, enhancing network speed and reliability for robust, efficient connectivity for consumers and enterprise customers alike.

  • Scalable Workspaces

    In telecoms, managing large, diverse call centres demands scalable, reliable digital environments. Balancing cost with customer needs, we excel in desktop delivery, VoIP optimization, and ensuring availability. Our expertise navigates the complexities of in-house, outsourced, and remote team setups.

  • Regulatory Adherence

    Telecoms must navigate complex regulatory compliance. We provide solutions that ensure adherence to these standards, focusing on secure access and auditability of sensitive infrastructures, maintaining the integrity and security of critical telecom systems.

  • Stringent Security

    In the telecom sector, cybersecurity risks are ever-present and evolving. We offer robust solutions to safeguard networks and data, implementing advanced security measures to protect against threats and maintain the integrity of critical communication infrastructures.
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The Ferroque Advantage in Telecom IT

In the telecom sector, Ferroque’s expertise in end-user infrastructure solutions is instrumental for driving industry progress.

Propelling telecom innovation and enhancing customer experiences is what sets us apart.

We specialize in creating robust infrastructures that not only safeguard data but also ensure seamless operations, meeting the unique demands of this dynamic industry. Our tailored approach in telecom focuses on overcoming the challenges of global connectivity and data security, delivering scalable and resilient solutions.

We recognize the critical need for reliable and efficient infrastructure in telecom, where uninterrupted service and data integrity are paramount. Ferroque’s commitment to providing cutting-edge infrastructure solutions positions us as a key partner for telecom companies striving to lead in a rapidly evolving and highly competitive market.

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Our Telecom Experience

3

Major telecom clients

Major telecoms we’ve worked with to improve security, agility, and customer experience

50000

Call centre users

Call centre and support users running on our tailored telecom VDI platforms

5

Annual savings

Annual savings and TCO reductions via hypervisor replacement and use case optimization for telcos

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FAQs About Ferroque and Telecom

What is Ferroque’s experience with call centres?

We have designed, deployed, and migrated call centre workspace platforms for telecoms that support tens of thousands of customer service and IT support representatives. These platforms are used within corporate facilities, at outsourced facilities, and telecommuters. We’re familiar with release cycles of common technologies, optimization of VoIP on digital workspace environments, and integrating vendor voice solutions into these platforms including Genesys, Avaya, and more.

Is Ferroque experienced in use cases with high turnover or seasonal staff where cost optimization is crucial?

Ferroque has worked with numerous environments of this nature, having designed or optimized solutions to balance ease of provisioning, de-provisioning, scaling out and scaling in as demand requires, to avoid over-spending.

Managing our environments is overwhelming, is becoming a liability, and we can’t keep up. Can you help?

Absolutely. Whether through staff augmentation, collaborative management, or our SOC2 compliant fully managed services, we have options to relieve your pain points and enable organizations to stabilize, optimize, and scale.

How capable is Ferroque at conducting health checks or security assessments against our infrastructure?

Ferroque has conducted over 75 health checks, infrastructure assessments, and security assessments on Citrix, VMware, Microsoft technologies, NetScalers, and major hypervisor and public clouds. Audits are one of our greatest strengths, bringing to bear decades of field experience and our knowledge of ever-evolving vendor best practices to generate actionable insights for customers to resolve or avoid serious issues. We’ve developed some of the most extensive assessment methodologies in our field and they’re continually updated, making annual health checks a common request.

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