Ferroque Systems Terms of Service

Introduction

Welcome to the Ferroque Systems website (https://www.ferroquesystems.com). By accessing, browsing, or using this website, including but not limited to the online store, blogs, downloadable materials, and any web-based tools made available by Ferroque Systems, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions (the “Terms of Service”). If you do not agree to these terms, you should not use or access this website or any of its content or services.

Use of Website

This website and its content are available to the public for informational and transactional purposes. Use of this website must comply with all applicable laws and regulations. You may not use this website or its content for any illegal or unauthorized purpose. By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

Prohibited Uses

You agree not to use this website:

• For any unlawful purpose or to solicit others to engage in unlawful activities.

• To interfere with or circumvent security features of the website.

• To distribute malware, engage in phishing, or perform any activity that could compromise site security.

• To attempt unauthorized access to any systems, accounts, or data.

• To scrape, mine, or otherwise collect data without prior written consent.

Ferroque Systems reserves the right to implement technical measures, including blocking IP addresses, to restrict access to the website in response to violations of these terms. Additionally, violators may be subject to legal action or reporting to relevant authorities where applicable.

Intellectual Property Rights

All materials on this website, including without limitation, the design, text, graphics, and other files, are the property of Ferroque Systems or its licensors. Except as explicitly provided, you may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from this website.

Intellectual Property Rights of Third Parties

Ferroque Systems acknowledges that logos, names, and images of technology vendors, customers in testimonials, and entities mentioned within our blog content may be the property of their respective owners. These elements are used for informational, educational, or illustrative purposes, without intention of infringing on copyright or trademark rights. The presence of such third-party intellectual property does not indicate any relationship, sponsorship, or endorsement. All trademarks, service marks, and copyrights mentioned are the property of their respective owners.

User Contributions

If you submit, post, or share any content through our website, you grant Ferroque Systems a non-exclusive, royalty-free, worldwide license to use, reproduce, and distribute such content. You represent that you own or have permission to share any content you submit and that your contributions will not violate the rights of any third party.

Ferroque Systems reserves the right to remove any user-generated content deemed inappropriate or non-compliant with these terms.

Links to Third-Party Websites

Ferroque Systems provides links to third-party websites only as a convenience, and the inclusion of any link does not imply endorsement by Ferroque Systems of the site. If you decide to access any of the third-party sites linked to this website, you do so entirely at your own risk. Ferroque Systems is not responsible for the content, policies, or practices of third-party websites.

Linking to Our Website

You may link to our website, provided you do so in a way that is fair, legal, and does not damage or take advantage of our reputation. However, you must not:

• Establish a link that suggests any form of association, approval, or endorsement by Ferroque Systems without our express written consent.
• Frame or embed our website within another site without authorization.
• Use our logo, branding, or proprietary materials in a way that implies sponsorship or ownership without permission.
• Link to our website from sites that contain unlawful, defamatory, obscene, or misleading content.

Ferroque Systems reserves the right to withdraw linking permissions without notice at our sole discretion.

Reliance on Information Posted

The information presented on this website is for general informational purposes only. Ferroque Systems does not guarantee the currency, accuracy, completeness, or usefulness of this information. Any reliance you place on such information is at your own risk. Ferroque Systems disclaims all liability and responsibility arising from reliance placed on such materials.

Online Store Terms

Purchases and Payments

Ferroque Systems provides a limited set of professional services for sale through the online store. We accept payment via credit card or electronic funds transfer for all purchases. By making a purchase, you agree to pay the listed price for the service, along with any applicable taxes and fees. Payment is due immediately upon purchase, and services will not commence until full payment is received.

Non-Refundable Policy

All services purchased through the online store or directly through our sales team, are non-refundable once purchased. By purchasing a service, you acknowledge that no refunds will be issued under any circumstances.

Service Expiration

Services purchased must be used within one (1) year from the date of purchase. Unused services after this period will expire, and the value of such services will be forfeited. It is your responsibility to ensure services are used within this timeframe.

Delivery Modality

Unless otherwise specified, all services purchased through the online store are delivered in a remote capacity to customers.

Customer Obligations

Certain services require configuration files or other environment data to be provided to Ferroque Systems upon request to deliver the service. By purchasing a service, you acknowledge the requirements as listed on the service’s description and your ability to provide them. Certain services also possess limitations with regards to the scope of service and the maximum number of individual users who access the environment in scope of the service. Ferroque Systems also expects your participation in any meetings required in the delivery of services promptly including responding to questions sent via electronic means. Ferroque Systems reserves the right to terminate the service if you are unable to comply with the requirements or limitations.

No Warranty

Ferroque Systems does not make any warranties, express or implied, regarding the professional services offered through the online store. The services are provided on an “as is” and “as available” basis without warranties of any kind, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Ferroque Systems does not warrant that the services will meet your requirements or achieve a particular outcome, or that the operation will be uninterrupted or error-free. For services requiring a warranty, please contact our sales team.

Disclaimer of Warranty and Limitation of Liability

THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED BY FERROQUE SYSTEMS ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. FERROQUE SYSTEMS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY LAW, FERROQUE SYSTEMS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF INFORMATION. FERROQUE SYSTEMS DOES NOT WARRANT THAT THE SITE, ITS SERVERS, OR ANY ELECTRONIC COMMUNICATIONS SENT FROM FERROQUE SYSTEMS ARE FREE OF VIRUSES, MALWARE, OR OTHER HARMFUL COMPONENTS.

FERROQUE SYSTEMS SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE WEBSITE, INCLUDING BUT NOT LIMITED TO:

• LOSS OF BUSINESS, REVENUE, PROFITS, OR DATA, WHETHER DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

• UNAUTHORIZED ACCESS TO OR ALTERATION OF TRANSMISSIONS OR DATA.

• SERVICE INTERRUPTIONS, SECURITY BREACHES, OR SYSTEM FAILURES BEYOND FERROQUE SYSTEMS’ CONTROL.

• THIRD-PARTY CONTENT, LINKS, OR SERVICES ACCESSED THROUGH THE SITE.

• FORCE MAJEURE EVENTS, INCLUDING ACTS OF GOD, NATURAL DISASTERS, CYBER ATTACKS, SUPPLY CHAIN DISRUPTIONS, OR GOVERNMENT ACTIONS.

FERROQUE SYSTEMS’ TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM YOUR USE OF THIS SITE SHALL NOT EXCEED THE AMOUNT PAID BY YOU (IF ANY) FOR ACCESSING THE SITE OR SERVICES WITHIN THE PAST SIX MONTHS, OR $0, WHICHEVER IS LESS.

NO INFORMATION OR ADVICE, WHETHER ORAL OR WRITTEN, OBTAINED FROM FERROQUE SYSTEMS OR THROUGH THE SITE, SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

Indemnification

You agree to indemnify, defend, and hold harmless Ferroque Systems, its officers, directors, employees, agents, licensors, and suppliers from and against all claims, liabilities, losses, expenses, damages, and costs, including reasonable attorneys’ fees, arising from:

• Your violation of these Terms of Service.

• Your use or misuse of this website or any content available on it.

• Any third-party claims arising from content you submit or actions you take in connection with the website.

• Your infringement of any intellectual property or other rights of any person or entity.

Ferroque Systems reserves the right, at its own expense, to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with Ferroque Systems in asserting any available defenses.

Severability and Waiver

If any provision of these Terms of Service is deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms of Service and shall not affect the validity and enforceability of any remaining provisions. The failure of Ferroque Systems to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

Modifications to the Terms of Service

Ferroque Systems reserves the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. Changes take effect immediately upon posting, unless otherwise stated. We are not obligated to notify users of updates. Your continued use of the website after changes are posted constitutes acceptance of the modified terms. These changes apply only to website use and services purchased through our online store. These changes do not affect separate agreements or other contracts between Ferroque Systems and its customers.

Governing Law

These Terms of Service, and any disputes arising from or related to the use of this website, shall be governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms of Service shall be brought exclusively in the courts located in Ontario, Canada, and you consent to the jurisdiction of such courts.

Contact Information

Questions about the Terms of Service should be sent to us at:

1-888-664-6954

This document was last updated on March 13, 2025