Logon and Performance Micro Assessment
Our Logon and Performance Micro-Assessment is designed to pinpoint and address the common causes of slow logons and poor performance across all digital workspace platforms. This targeted assessment focuses on identifying issues that negatively impact user experience and create financial drains due to lost productivity. It is an ideal solution for environments experiencing logon times exceeding 90 seconds for VDI or 40 seconds for published apps, helping customers optimize performance and enhance overall efficiency.
At a Glance
The application or desktop launch process in digital workspace environments is often overlooked, despite its critical importance. While industries like healthcare rely on the shortest possible logon times, many organizations underestimate the impact of longer logon times on their end-users and their output. Our extensive field experience across hundreds of customer environments has revealed logon times ranging from 12 seconds (shockingly great) to over 5 minutes (shockingly bad). When assessing the financial impact of these suboptimal logons, we’ve found that even an additional 10 seconds can result in annual productivity losses ranging from tens of thousands to millions of dollars.
Our Logon and Performance Micro-Assessment is designed to help customers with 500 users or less reduce logon times during application and desktop launches, enhancing efficiency, user experience, and financial savings by minimizing productivity losses. During the assessment, our experts will analyze your digital workspace deployment to identify common configuration issues that lead to extended logon times. Whether it’s outdated environment management practices, suboptimal Active Directory settings, or OS-level configurations, our goal is to achieve at least a 10-second reduction in logon time per launch.
Benefits
Work with an experienced digital workspaces expert to optimize your organization’s logon times and gain these benefits:
- Enhance the digital user experience by minimizing delays, enabling employees, partners, and contractors to reach a productive state more quickly
- Decrease the financial impact of prolonged logon times to virtual apps and desktops, which can accumulate to tens of thousands or even millions of dollars in lost productivity annually, depending on the size and use cases of the organization
- Identify legacy or broken environment configurations and other technical debt contributing to suboptimal logon performance
What’s Included
- A multi-point review of the environment based on core vendor best practices and field experience, including but not limited to the digital workspace platform, OS images, networking, Active Directory, hypervisor, and user profiles
- A concise report outlining contributors to logon time delay and recommended actions to improve logon times
- A path forward to regaining end-user productivity, improve user experience, and reduce financial losses from lost productivity
Additional Details
Requirements
- Customer to make necessary resources available to review the environment configurations and dependencies
Limitations & Exclusions
- This engagement is limited to a remote delivery modality
- Remediation activities are not included but can be purchased separately
- Limited to environments with no more than 500 users; contact sales for larger environments
- Customers with non-Microsoft, Citrix, or Omnissa profile management tools such as Ivanti require a more comprehensive assessment
- Expires one (1) year from date of purchase
- Limitations & exclusions subject to change